
INNO-DERMA Soft Cleanser (1 X 200ML)
A Gentle Yet Effective Facial Cleanser
Designed to eliminate impurities while safeguarding the hydrolipidic film. This unique formula features amphoteric and anionic active ingredients to cleanse thoroughly while preserving skin pH and the integrity of the hydrolipidic layer, leaving your skin refreshed, soft, and deeply cleansed.
Ideal for:
- All skin types
- Sensitive and reactive skin
- Daily skincare routines
- Pre-aesthetic procedure cleansing
Key Features:
- Deeply cleanses the skin
- Preserves optimal skin pH
How to Use:
- Wet your face with lukewarm water.
- Apply the cleanser by gently massaging onto the face and neck until foam forms.
- Rinse off thoroughly with lukewarm water.
- Use morning and night as part of your skincare routine.
Shipping & Delivery Info
At carevry, we ensure every order is handled with maximum care and transparency. All orders undergo a strict quality-check and packing process before being dispatched to our customers in the USA.
Tracking Included
For your peace of mind, a tracking number is provided for every order. Once your package ships, you will receive an email to monitor its journey in real-time.
Estimated Arrival
We believe in clear timelines to ensure a trusted shopping experience:
- Order Processing Time: 3 – 7 Working Days (Mon–Fri).
- Standard Shipping Transit: 9 – 15 Working Days.
- DHL Express Transit: 3 – 5 Working Days.
- Total Estimated Delivery: 12 – 22 Working Days (Standard).
Shipping Costs
- FREE Standard Shipping on all orders of $190.00 and above.
- For orders under $190.00, a flat fee of $10.99 applies.
- DHL Express Shipping is available for a flat fee of $35.00.
Return & Refund Info
At carevry, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to assist you with a straightforward return process.
Return Window
You may request a return for your items within 14 days of receiving your order. To be eligible, items must be in their original, unused condition with all packaging intact.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong product, please contact us immediately at service@carevry.com. We will evaluate the issue and arrange a suitable replacement or a full refund.
Return Shipping Costs
For returns due to a change of mind or personal preference, the return shipping costs are the responsibility of the customer. Please reach out to our support team for the correct return address in China.
Refund Processing
Once your return is received and inspected, approved refunds will be processed back to your original payment method within 10 business days.
Important: 24-Hour Cancellation Rule
To ensure efficient processing, please note that we do not offer returns or refunds within the first 24 hours after placing an order. This window allows our logistics team to prepare your package without interruption.
Contact Us
To initiate a return or for any questions, please email us at service@carevry.com. Our team responds within 24 business hours (Monday–Friday).
Last updated: March 06, 2026
We’re here to help! If you have any questions about our products or services, feel free to reach out. Our team aims to respond promptly to all inquiries.
Phone: +852 69425607
Email: service@carevry.com
